A responsible business

We operate to a well-established foundation of responsible practice, embracing an awareness of our impact on the workplace, industry stakeholders, the environment and the wide communities in which we operate.

Within the business we work to common values and support these with practices that ensure all colleagues are valued, treated with respect, and have the opportunity to develop their careers.  We extend the same care to customers and other stakeholders with policies that are clear about the way we work and what we expect from our partners.


Work with Connect Group and you will be formed by our Group-wide values. They govern everything we do, across the sectors we operate in, and ensure we put people at the very heart of our business. We see them as the foundation of our success.

  • Trusted service

    We work together to win trust by giving outstanding service

  • A better way

    We are determined to get better at what we do, and how we do it

  • Fresh thinking

    We have the courage collectively to embrace change and try new things

  • Mutual respect

    We show and earn respect, acting with integrity in all that we do

  • Partnership

    We are in it together – building stronger working relationships for shared success

Listening to our people

Our colleague engagement programme includes an annual independently-run colleague survey and an Employee Council, with representatives from every office. The programme keeps us in touch with colleagues working at every level of the Group, and ensures the opinions of all our employees are heard and that everyone has the chance of a say in how our business is run.

More than that, it gives us a sense of collective ownership over our strategic direction, which reflects our commitment to working in partnership with one another. The success of our business depends on the hard work of our colleagues. We therefore have a duty to listen to their views and act accordingly.

Developing our people

No business can succeed without a commitment to its people, so we strive to give our colleagues every opportunity to flourish. Our talent strategy provides mentoring and development for people of promise and our employees have access to training via our online learning portal, My Learning.

Close attention is paid to career progression, at every level of the company. So employees are helped to plan their career and gain the necessary skills, qualifications and experience to achieve their goals.

Add that to a successful graduate scheme, an award-winning apprenticeship programme and a track record of helping our people to grow, and you have all the ingredients of a happy and productive working environment. It’s one where achievement is celebrated and everyone has the chance to realise their ambitions.

Health & Safety

We maintain the highest standards of Health & Safety throughout Connect Group and progress is monitored and reviewed by the Board and Executive Leadership Team. Our Health & Safety strategy aims to eliminate or minimise accidents, ensuring a culture in which safety and health are always prioritised.

Thanks to a Group-wide Health & Safety risk management and compliance software system, we are able to manage every aspect of this important area, so that employees receive the information, instruction and training they need to complete their work safely, efficiently and in a way that protects the people around them.

This is an essential part of our Corporate Responsibility programme and works for the good of our employees, contractors, trading partners and the wider public.

Health & Safety Policy

Gender Pay Gap Reporting

The Government requires UK businesses with 250+ employees to publish their Gender Pay Gap Reporting (GPGR) statistics as at 5th April 2017, and then annually thereafter. To read Connect Group’s Gender Pay Gap Report please click the link below.

Gender Pay Gap Report - March 2018

Business Conduct and Corruption and Bribery

Our Code of Business Conduct ensures that, in serving the interests of our shareholders, we also discharge our duties towards the individuals and businesses with whom we have contact. This includes investors, employees, customers, suppliers, competitors and the wider community. In addition, the Code enshrines a commitment to the environment, because we recognise that our responsibilities extend to the natural world.

We are committed to conducting business professionally, fairly and with honesty and integrity. As a result, we expect our colleagues, our customers and our suppliers to maintain high ethical standards in this regard and, in doing so, to achieve compliance with bribery and corruption laws. We would therefore like to draw your attention to our statement of Corruption and Bribery, which you can view here.

Code of Business Conduct

Latest share price 29.10p

on 18 Jul 2018



62% of colleagues completed our What Matters survey in 2016



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